Business Development & Analytics Executive - Hybrid

• Evaluate existing processes and outline business process improvements regularly to provide an amazing service and customer experience to our customers.
• Identify opportunities for automating processes to improve efficiency.
• Closely and regularly identify, monitor, follow up and resolve tasks and pain points for stakeholders.
• Oversee all aspects related to the implementation stages of process improvement initiatives.
• Monitor and evaluate industry trends and customer drivers, and bring new insights.
• Participate in monthly and weekly calls with Delivery Hero central teams, and arrange calls with other entities as well.
• Aggregate data across geographic points to create accurate metrics using location-based analysis, enable data cross-referencing, and gain deep insights into product performance, market trends, and more.
• Selection and availability of suppliers in our applications, managing projects to maximize the likelihood of a customer placing an order..
• Create guidelines & documentation & workflows to increase productivity.
• You drive pricing (delivery fee) analyses, provide A/B testing recommendations and work with local teams to deliver price optimisations in countries and cities
• You monitor and analyse the pricing performance in Turkey and proactively highlight areas for improvement and optimisation.

• 5 years of relevant business analysis, process development, customer experience, and/or project management experience.
• Experience in e-commerce, delivery, retail, or telco is a plus.
• Bachelor's Degree in related fields.
• MBA is a plus.
• Excellent verbal and written English.
• Having experience in agile methodology and working with tools e.g. Jira and Confluence are a plus.
• Process-driven mindset and the ability to work independently and in close collaboration with local and global process/business/product owners
• Having a design thinking approach.
• Strong project management, follow- up, multitasking, and outstanding communication skills.
• Data-driven mindset. Analytical and problem-solving skills based on facts and performance data to deliver improvements.
• Ability to create and give presentations to local and global stakeholders and management teams.
• Have a sense of urgency and high energy levels with time management skills.
• Takes initiative and consistently goes beyond expectations.
• Ability to look at the big-picture when needed while being detail-oriented
• You have a solid understanding of SQL and data visualisation. Good Knowledge of SQL, Tabelau, Looker ext.
• Proficiency with MS Excel, Data Studio etc. and ability to analyze large data sets, ability to collect and review data in complex spreadsheets.

Since 2001, we have been breaking ground on our journey as Turkey's first online food ordering platform, and we continue to grow stronger together with Delivery Hero, one of the world's largest online food and grocery ordering platforms.

We continue to produce new technologies every day, digitalize our business partners, and work with all our strength for the success and achievements of everyone we touch, with our millions of users, tens of thousands of business partners and service points in 81 provinces. We are a big family with our team of ten thousand successfully representing our young and dynamic brand stance.

We are looking forward to see you!
Yemeksepeti is with you, If it’s in your mind, it’s at your door!

Our Values:

Winning Hearts is on Our Mind
Always Seeking Better is on Our Mind
Finding a Solution is on Our Mind
Team Spirit is on Our Mind

• A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
• A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
• Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
• Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
• A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
• Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
• A comprehensive private health insurance that will never let you down when you need it!
• The Yemeksepeti family! Always smiling and high communication skills!
• A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!

Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni