Associate Quality Assurance


Dubai, UAE

  1. Full-time
  2. Operations
  3. talabat
  4. On-Site

Job description

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About the opportunity

Who are we?
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. Talabat is part of Delivery Hero, the global leader in online food delivery and
As Talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart

Role Summary
We’re looking for a Associate Associate Quality Assurance MENA to join the team and focus on Inspecting Fresh Produce in our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

What’s On Your Plate?
● Read blueprints and instructions to comprehend the quality expectations for the Fresh Produce Products
● Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.)
● Use measuring instruments such as calipers, micrometers, and gauges to perform accurate measurements.
● Analyze test results and inspection data to identify any deviations or non-conformities.
● Report inspection findings to address quality issues and corrective actions.

● Follow established quality assurance procedures and protocols.
● Build and maintain secure relationships with store employees and managers.

What Did We Order?
● Proven experience as quality inspector or relevant role in Fresh Produce Industry (Retail or Distribution)
● Knowledge of Produce quality inspection techniques and procedures.
● Familiarity with measuring instruments such as calipers, micrometers, and gauges.
● Understanding of QA/QC (Quality Assurance/Quality Control) principles.
● Strong attention to detail and accuracy in performing inspections.
● Excellent problem-solving skills to identify and resolve quality issues.
● Good communication skills to collaborate with cross-functional teams.
● Make appropriate decisions, work independently, and communicate clearly and effectively.
● Fluent in English and Arabic

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

  1. Dubai

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