Job description
The Associate Operations is responsible for supporting and improving the operational performance of partner shops through effective training, continuous process improvement, and close collaboration with the Operations and Quality Assurance teams. The role focuses on identifying training needs, delivering training sessions, monitoring shop performance, and ensuring operational excellence across all partner shops.
- Transform and optimize business processes by identifying operational gaps and inefficiencies.
- Prioritize areas that require immediate improvement and have the greatest impact on company performance.
- Manage and optimize the end-to-end shop launch process.
- Identify and assess the training needs of partner shops and prepare monthly and weekly training schedules.
- Train shop staff on company policies, operating procedures, and customer service protocols.
- Track post-training improvement and progress, and report key findings and recommendations to the Head of Operations.
- Identify new tools and technology solutions that enhance operational procedures.
- Ensure that all technical solutions used in partner shops (e.g. tablets, desktops, etc.) are functioning properly.
- Excellent presentation and public speaking skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Strong problem-solving and execution skills
- Commercial and technology awareness
- Bachelor's degree in a related field
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.
Base Salary:
textBeneathSalaryText
On top, your total compensation may include other benefits described above and equity and/or variable bonuses for pre-defined roles. This is the initial hiring range for this role and level. If at any point during the process we determine your experience and scope better align with a different role, we'll be happy to review & share it with you, before moving forward to the next stage of the process!
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
Read moreLatest jobs
Salary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
The Coordinator Field Operations is responsible for ensuring the accuracy of product information and stock availability across partner shops. This role involves conducting regular field visits, mainta
Reference
c1622c24-433b-4cc2-9696-a0064c4efc0f
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
As a Kitchens Manager, you will be responsible for leading and overseeing a cluster of cloud kitchens, optimizing their financial performance, managing high-intensity day-to-day operations, and mainta
Reference
203ebb05-93fc-4d71-94c7-49324ed68eaa
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
The Coordinator IT Support will be responsible for managing a detailed inventory of the Company’s hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support inte
Reference
0706c988-c137-4398-a68e-3a591d66b5ca
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
The Assistant Manager Operations at tMart plays a key role in supporting the execution and optimization of day-to-day operations across the business. This role focuses on driving operational efficien
Reference
50626ebf-63b1-45df-a902-341a580dbb33
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
Role Summary We’re looking for a Associate Quality Assurance Inspector to join the team and focus on inspecting butchery and poultry products within our manufacturing facility to ensure adherence to
Reference
2b195060-304f-47c1-b3dc-e4d6cc0e2522
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMartWe’re looking for a Assistant Store Supervisor to join the t
Reference
1923184a-5b46-4a7f-9541-c8a9510b26be
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
Responsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standa
Reference
fbee9612-cdac-4050-a1d7-582c9a77c4bb
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
We’re looking for a Barista to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket
Reference
659893f6-4552-4f53-9efe-8d8164f8aa80
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeSalary
Location
Dubai, UAE
Job Category
Operations
Job Type
Full-time
Location
Dubai
Remote working
On-Site
Brand
talabat
Description
The Quality Associate is responsible for monitoring and ensuring the quality, freshness, safety, and compliance of fresh products including fruits, vegetables, and meat across stores, warehouses, and
Reference
b8687a5c-969c-4042-96de-1d2ae08f8308
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in