Customer Service Agent

Αγαπάς την οργάνωση και την επικοινωνία;

Σου αρέσει να παρέχεις την καλύτερη δυνατή εξυπηρέτηση στους πελάτες;

Θέλουμε να σε γνωρίσουμε!

Αναζητάμε έναν Υπάλληλο Τηλεφωνικού Κέντρου για το κέντρο διανομής της εταιρίας μας στο Κορωπί. Η καθημερινότητα σου θα περιλαμβάνει τη λήψη παραγγελιών, την τηλεφωνική προώθηση προϊόντων και την καταγραφή και επίλυση αιτημάτων των πελατών. 

Ως μέρος της ομάδας μας, θα είσαι υπεύθυνος για την καθημερινή τηλεφωνική επικοινωνία με τους πελάτες μας, διασφαλίζοντας ότι λαμβάνουν την καλύτερη δυνατή εξυπηρέτηση και τηρώντας τους κανόνες σωστής και καλής επικοινωνίας.

Τι χρειάζεται να έχεις:

• Εξοικείωση με τη χρήση Η/Υ

• Βασική γνώση εφαρμογών MS Word Office και Excel

• Επικοινωνιακές και οργανωτικές δεξιότητες

• Ικανότητα διαχείρισης εργασιών σε δυναμικό περιβάλλον εργασίας

• Διαχείριση των αιτημάτων με ευελιξία και προσανατολισμό στην επίλυση

• Προσήλωση στο αποτέλεσμα και πελατοκεντρική προσέγγιση

• Απολυτήριο Λυκείου (επιθυμητό)

• Βασική γνώση Αγγλικών

What we offer:

• If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!

• We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!

• We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!

• We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.

• We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!

Life @efood:

At efood, no day is the same as the one before!
efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!
We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.
We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)
Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace! 

Hungry enough to join us?

efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission.


efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.