Working Student - UX Ops (all genders)

This opportunity offers a unique opportunity to gain hands-on experience in both DesignOps and ResearchOps. You'll play a key role in optimizing workflows, creating valuable content, and supporting the execution of research and design initiatives, including

• Process Improvement:

  • Develop and implement ideas for improving UX design and research workflows.

  • Collaborate with the team to document standard operating procedures (SOPs) and best practices.

• Content Creation and Management:

  • Assist in collecting and disseminating design and research resources (e.g., Friday Flash, meeting templates, research repository updates).

  • Partner with the team to identify and create high-quality content for various audiences.

• Event Planning and Support:

  • Partner in planning and executing design workshops, training sessions, and research studies.

  • Facilitate smooth event execution by identifying suitable venues, coordinating with vendors, and developing materials.

• Research Support:

  • Assist in recruiting participants for research studies through various channels.

  • Manage participant communication and scheduling, ensuring a seamless research experience.

  • Help maintain accurate research data and records.

• Bachelor's or Master’s degree in Design, Communications, Business Administration, Psychology, or a related field.

• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

• Excellent written and verbal communication skills with a keen eye for detail.

• Proficiency in Office suite (Word, Excel, PowerPoint) and collaboration tools (Google Workspace, Miro, Figma, Slack).

• Interest in user experience (UX) design and research methodologies (a plus)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.