Working Student, Hero Support

About the opportunity

We are on the lookout for a Working Student, Hero Support to join the Hero Support (People Operations) Team on our journey to always deliver amazing experiences. 

You have a passion for administrative People and Organization work and would like to gain practical experience in People Operations? Then join our team as a Working Student - People Operations (Hero Support) in Berlin. 

You will gain insight into all operative, administrative activities of people management and get to know and support the entire employee lifecycle. You will also work in a global environment and learn more about German labor law.

• You deliver and execute common and transaction-based services for the People Operations team, e.g. creation of employment confirmation letters, vacation letters, etc.

• You are responsible for maintaining and reviewing tasks for our employees in our HRIS system (Workday)

• You perform regular employee data checks to ensure compliance and pre-payroll data readiness 

• (e.g., maternity and parental leave, new hire data)

• You take care of administrative tasks online as well as onsite in our Berlin office with a customer service oriented approach (e.g. scanning and filing documents and post mail) and assist our team members with everyday or special ad-hoc tasks

• You review and update of our internal and external knowledge base in alignment with the team

• You continuously improve and optimize the administrative processes in our Hero Support team

• You will support with organizing team events/initiatives/workshops

• You work together with other People Operations teams (e.g. Talent Acquisition, People Business Partners) as well as other stakeholder groups (e.g. Legal and Payroll) 

What you need to be successful 

• You are currently a Bachelor/Master student in Business administration/HR/similar

• You are quality-driven and a fast learner and have superior attention to detail

• You are characterized by discretion, initiative, team spirit and flexibility

• You are living the “Employees are our Customers” mission

• You show an ability to work independently, swiftly, and effectively prioritize work

• You are interested in learning more about German labour law

• You have strong English and B1 German level written and spoken and ideally bring an additional language as a plus 

• Nice to have: You bring a high level of technical curiosity and system orientation (our tools include Jira ticketing, Confluence knowledge base, Workday HRIS)

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Who We Are

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

What’s in it for you

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading 

                 delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.