Vendor Operations Lead
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Budapest, Hungary
- Full-time
- Customer Care
- foodora
- On-Site
Job description
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We are looking for a Vendor Operations Manager. This role will focus on understanding and improving the entire vendor journey for our restaurant (and shops) partners as the Leader of our Vendor Operations team. If you love to understand and improve processes using data and rigorous analysis as a leader, this is a great opportunity for you!
What you will do in this role:
- Plan and execute high impact projects targeted at improving the vendor experience
- Study processes and identify opportunities for improvement
- Execute your recommendations from start to finish, from digging into data, to building a business case, aligning stakeholders, testing ideas, executing and measuring results
- Partner with operations, product/ engineering, commercial, and other teams to understand and solve vendor issues
- Serve as a ‘PMO’ for several cross functional projects
At least a few years of expertise as a leader with overall 8+ years of experience in a similar background
Experience in working with vendor journey ideally with in-house and BPO teams
Strong analytical skills - proficiency in MS Excel is a must, experience with SQL will be a huge advantage
Excellent written and verbal communication skills & team management expertise
Experience in operations management, process improvement, Lean/ Six-sigma, etc., will be a huge advantage
Ability to professionally handle stress, and tight deadlines/ high expectations
A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része.
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Salary
Location
Budapest, Hungary
Job Category
Customer Care
Job Type
Full-time
Location
Budapest
Remote working
On-Site
Brand
foodora
Description
The Content Administrator will support the development, maintenance, and organization of content materials (Learning/Training content, Knowledge base content & Macro content) that empower agents to su
Reference
264bc9d3-6981-4267-8ee3-76e6e33ed329
Expiry Date
01/01/0001
Author
John DoeAuthor
John DoeJobs you have shown an interest in
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