Team Lead Sales Admin

We are looking for a Team Lead – Sales Admin to lead and develop the Sales Admin team, ensure accurate and efficient sales processes, and support seamless partner activation. This role oversees Admin Account Managers and collaborates with Sales, Onboarding, Restaurant Operations, and Inventory Management to maintain data accuracy and deliver an excellent partner experience.

WHAT’S ON YOUR PLATE?

• Lead and mentor the Sales Admin team, assign and monitor tasks, ensure timely delivery, and provide ongoing coaching to build a culture of accuracy, ownership, and customer focus.

• Oversee vendor and contract processes, including new contract creation, updates, extensions, terminations, annex preparation, and accurate bank detail management.

• Manage tablet and SIM operations, including collections, replacements, SIM requests, activations, and coordination with IMU for stock and issue resolution.

• Support partner activation by coordinating with Sales and related teams, managing switches and new setups, and ensuring fast, proactive handling of all partner admin requests.

• Ensure data accuracy, identify and improve process gaps, standardize Sales Admin operations across regions, and support centralized operational enhancements.

• Collaborate with Onboarding, Restaurant Operations, IMU, and Sales Operations leadership to ensure a smooth partner journey and support key projects, including reachability, missing branches, price disparity, ESR validation, NPS, churn validation, and DLD/DLP monitoring.

WHAT DID WE ORDER?

• Bachelor’s degree in Business, Operations, or related field.

• 3–5 years of experience in Sales Operations, Admin Operations, or similar functions.

• Previous experience in team leadership or supervising a small team is preferred.

• Strong organizational, analytical, and problem-solving skills.

• High attention to detail and commitment to accuracy.

• Proficiency in systems used for contracts, onboarding, or sales processes is a plus.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.