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Team Lead Account Management - Abu Dhabi

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Abu Dhabi, UAE

  1. Full-time
  2. Sales & Business Development
  3. talabat
  4. On-Site

Job description


About the opportunity

  • Conduct business reviews with accounts and identify business opportunities and business relationships that result in the achievement of increased revenue, profitability, and market share.

  • Maintain a continuous business relationship with partners.

  • Provide excellent service and support in order to build strong relationships and resolve operational issues between partners and the company.

Lead the team of account managers to:

  • Ensure that the menus of the clients are up to date at all times.

  • Optimize the partner's content (MOA, delivery time).

  • Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.

  • Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners, and newsletters.

  • Transmission method optimization: Convincing partners to implement track order features and changing the transmission method to WLA.

  • Convince partners for promotions and offers.

  • Encourage partners to subscribe to the online payment gateway.

  • Coordinate with the partners, if active on the Talabat application, check and resolve the issues, such as shutdown or stopped delivery.

  • Maintain accurate records of all sales and prospecting activities including:

- Closed sales

- Follow-up activities

- Sales expense report

- Increased sales report after placing promotions, vouchers, and coupons

- Partner analysis sheet

- Account management report


What you need to be successful

  • Bachelor's degree in Business Administration or any related field.

  • Must have 4-5 years of experience in sales with at least a year in team management

  • Experience with building and leading commercial teams.

  • Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.

  • *Residency in or relocation to Abu Dhabi is a must*

  • Adaptability and strong problem-solving skills.

  • Commitment to coach and not just manage with a shared goal of building high-performance teams.

  • Comfortable working in a challenging environment.



Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide


What's in it for you

Working within Talabat means access to the world’s leading perks and benefits, including:

  • Vibrant, dynamic & international workplace.

  • Building the fastest growing, largest, and most valuable network of online food ordering services in the world, and more.

  • Challenging and fulfilling steep learning curve.

  • Opportunity to be a value-adding contributor to this fast-growing global company.

  • Working with diverse, cross-cultural teams from over 45 nationalities.

  • Company events, cultural and sports events.

  • Comprehensive healthcare.

  • Competitive salary.

  1. Abu Dhabi/ Al Ain
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