About the opportunity
This is an exciting opportunity to step into the heart of a fast-paced global Talent Acquisition (TA) team. As a Talent Operations Specialist, you’ll play a critical role in ensuring smooth hiring operations - from delivering an exceptional candidate journey to supporting key TA projects across multiple markets.
This role is perfect for someone who is highly organized, curious, and motivated to grow their career in Talent Acquisition. You’ll gain hands-on experience in candidate experience, project management, systems enablement, and data operations - building the foundations to advance into broader roles within TA, HR operations, or project management.
What you’ll be doing
Project Management & Jira Support
Act as first-line support for Jira tickets related to TA processes and systems
Triage, assign, and track requests, escalating when needed
Support the rollout of TA projects (new tools, process improvements, training)
Maintain trackers, documentation, and status updates for stakeholders
Prepare dashboards, reports, and presentations for TA leadership
Interview Coordination
Schedule interviews across multiple time zones in partnership with recruiters and hiring managers
Communicate with candidates to ensure a professional, seamless experience
Manage interview panels, reminders, and last-minute changes
Keep our ATS (SmartRecruiters/Workday) accurate and up to date
Share pipeline reports and conversion metrics to support recruiter
What we’re looking for
You’ll succeed in this role if you have:
Experience in recruitment coordination, HR operations, or a similar role
Strong organizational skills and ability to juggle multiple priorities
Great written and verbal communication skills
Comfort with ATS platforms, calendars, and scheduling tools
Familiarity with Jira (or other ticketing/project management tools)
Bonus points for:
Experience in global/multi-market teams
Exposure to Agile or Kanban project methodologies
Strong Excel/Google Sheets or reporting skills
What success looks like
95%+ of interviews scheduled on time, with strong candidate satisfaction
Jira requests triaged and routed within SLAs, keeping the TA team moving smoothly
TA projects delivered on time, with clear updates and documentation
Recruiters and hiring managers view you as a trusted, reliable partner
Your growth
This isn’t just a coordination role — it’s a launchpad. You’ll build skills across candidate experience, operations, and project management, giving you a unique opportunity to grow into more senior roles within Talent Acquisition or HR. You’ll be working alongside experienced TA leaders, learning first-hand how a global function scales, innovates, and raises the bar.
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
