Staff Product Designer

As part of the Delivery Hero network, talabat is the pioneer of the online food ordering industry in the Middle East. We’re on a mission to become one of the most “Experience-first” companies in the region — and we’re looking for a Staff Product Designer to help make that a reality.

This role sits within our Shopping Tribe (food vertical in the app) specifically in the Finding & Discovery domain. You’ll work closely with domain leads in product and engineering on strategic topics, and support multiple cross-functional squads in shaping the future of discovery.

We’re looking for someone who brings a strategic mindset, strong product and business acumen, and deep expertise in design and research craft. Someone who thrives in a highly collaborative environment, and is excited to partner with both product teams and business stakeholders to create meaningful impact.

Team culture matters to us — we value people who are adaptable, curious, present, organized, and exceptional in storytelling and communication. If that sounds like you, then an exciting opportunity and an international workplace is waiting for you in the heart of the UAE!

What’s On Your Plate?

• Develop deep domain knowledge of your squad's product area and team up with your manager to solve the toughest problems.

• Design for you isn’t just pretty interfaces - you’ll spend a lot more time understanding the problem space through generative research, synthesizing insights, running ideation sessions/workshops to design a delightful customer experience.

• Minimize assumptions in your design process.

• Work with the PM to define your focus areas and contribute to the overall direction of your product area while measuring ongoing improvement.

• Get continuous feedback from the users through different stages of the problem solving process.

• Create simple, elegant solutions to complex interaction problems with high attention to details.

• Help facilitate cross-functional, collaborative workshops focused on achieving desired outcomes, such as generating ideas, soliciting feedback, or building consensus.

• Use and evolve our design system to design flows, prototypes, sketches, and high-fidelity visuals for your features.

• Think in terms of scalable systems, not just one-off solutions.

• Use a variety of metrics to evaluate and continuously improve the user experience.

• Continuously improve design processes, knowledge, and tools to measurably enhance productivity and product quality.

• Proactively drive cooperation within the design chapter & contribute to fostering collaboration with other departments.

• Regularly present your work to peers, stakeholders and leaders for review and feedback.

• Contribute to creative, supportive culture and mentor junior team members.

What Did We Order?

• Preferably a Bachelor’s Degree in Fine Arts/Design/Marketing/Graphic Design, Visual Communication,
• Multimedia graphics.
• Minimum 5-6 years of full time UX & UI design experience in an agile consumer-focused, high-performance organizations.
• An effective problem solver (advance knowledge of frameworks such as double diamond, design thinking) with the experience in partnering with Product Managers to develop the strategy and rationale for features.
• Minimum 2-3 years of experience in interacting with users.
• Experience in organizing workshops / sessions with different stakeholders.
• Advanced knowledge of design and prototyping tools such as Sketch, Invision, Zeplin, etc.
• An outstanding portfolio, showcasing your thought process and an advanced understanding of user experience.
• A track record of shipping top-notch design, and an understanding of what details matter at each stage of the release cycle.
• Knowledge of validating hypotheses through qualitative and quantitative data.
• Deep thinker and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
• Ability to manage multiple work streams in an agile, fast-paced, changing environment.
• Humble, curious and open-minded with a growth mindset who thrives on continuous feedback and learning.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.