About the opportunity
Analyze and measure the growth of our subscription business, with a particular focus on financial performance/ P&L
Develop and refine the subscription business strategy, and create business cases for pricing and value proposition optimization. Collaborate with internal stakeholders to align strategies with overall business objectives and customer needs.
Work closely with product, marketing, finance, and operations teams to execute subscription strategies effectively. Collaborate on product development, marketing campaigns, and operational enhancements to drive program success.
Utilize data analytics and customer insights to understand subscriber behavior, preferences, and satisfaction levels. Identify opportunities to enhance the subscriber experience and increase retention rates.
Establish key performance indicators (KPIs) and metrics to track the performance of subscription products and initiatives. Monitor performance against targets and identify areas for improvement.
Provide reliable and comprehensible data-backed assessment on the performance of initiatives and direction in terms of sustainable growth.
Support the development of annual and long-term business plans for the subscription business segment. Provide insights and recommendations to senior management to support strategic decision-making.
Work under fast-paced conditions, with the ability to adapt to changing business requirements.
What you need to be successful
3-5+ years of professional experience within the food delivery, e-commerce, or management consulting industries. Past experience in a subscription-focused business is a plus
Strong finance acumen; experience in P&L analysis, financial modeling, budgeting, and business impact analysis is a MUST HAVE
Expertise with data tools: Big Query, SQL, Looker, etc. is a MUST HAVE
Strong track record of problem-solving, including structuring problems, performing detailed analysis, and translating data into actionable insights.
Demonstrated experience in performance mgmt., financial analysis, business impact analysis, and business planning.
Strong analytical and communication skills (both verbal and written) –
Extensive experience with PowerPoint and Excel And/ Or Google Slides/ Sheets.
Proven experience in stakeholder management, relationship management, or similar roles within the food tech industry or related sectors.
Experience working closely with teams across the organization, including Operations, Marketing, Technology
Who we are
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
