Job description
Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions
Manage projects from conception, all the way through to production deployment, within project timelines.
Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency
Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features
Manage the list of open backlog items to ensure timely resolution of critical business features
Ensure all system solutions are properly configured, tested, and implemented
Act as an escalation point to ensure the smooth running of daily business activities
Conduct user training and maintain any associated documentation
At least 4 years experience as a business analyst or consulting role.
Demonstrate a strong understanding of core Salesforce concepts
Excellent problem-solving skills
Excellent communication and stakeholder management, with the ability to convey technical concepts to non-technical audiences
Ability to work autonomously in a highly demanding and often changing business environment
Highly organized with the ability to execute on multiple, concurrent projects
Fluent in English, both written and spoken
Knowledge in working with JIRA is a plus
“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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