About the opportunity
● Resolve HR tickets from employees, managers, and the P&C team to answer all tier 1 HR questions and Workday inquiries.
● Research and resolve new scenarios, independently seeking out solutions and engaging with the appropriate stakeholders to resolve new scenarios
● Troubleshoot Workday tasks, produce required documents and support employees in all general HR inquiries.
● Act as an HRIS/Workday SME
● Guide the work of more junior team members (Associates)
● Lead the creation and documentation of new processes
What you need to be successful
● Attention to detailed, process oriented, organized, good communication skills
● 3 - 5 years of experience in a human resources operations role, customer facing
● Experience using any HRIS systems (Workday, Oracle, SAP, etc)
● Experience using any Ticketing system (Jira, etc)
● High level of English spoken and written
Who we are
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
