About the opportunity
Role Summary
Responsible for the full on-boarding process for all riders.
What’s On Your Plate?
● Responsible for regular training
● Documentation of all training activities
● Assessing the effectiveness of training through testing, review of audit results & feedback
● Comes up with customized modules and improves specific training material - eg: safety,
behaviour, customer experience etc
● Improves the rider funnel from onboarding to completing 100 orders in 2 weeks
● Ensures & improves the quality of riders (behaviour, appearance)
● To assist with rider equipment and local inventory management
● Having a report for all riders inventory
What you need to be successful
What Did We Order?
● Bachelor's degree in logistics or any other related field
● 2+ Years of full-time experience in training (not necessarily driver training)
● Flexibility
● Ideally, experience in inventory management
● Ability to work under pressure
● Fluent in English language and preferably Urdu
● Communication skills (Written and Verbal)
● Excel/Google Sheets Skills
Who we are
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
