Senior Supply Associate

Rider Recruitment:

• Execute comprehensive online and offline strategies to attract and hire new riders.
• Collaborate with marketing teams to develop impactful campaigns for rider acquisition.
• Leverage online platforms, job portals, and community engagement to identify and connect with potential riders.

Onboarding Process:

• Streamline and optimize the onboarding process for new riders, ensuring efficiency and a positive experience.
• Provide guidance and support to new riders during the onboarding phase, addressing queries and facilitating a smooth transition.

Collaboration:

• Collaborate with cross-functional teams, including marketing, operations, and logistics, to align rider acquisition strategies with broader business objectives.
• Foster relationships with local communities, educational institutions, and other relevant stakeholders to enhance rider recruitment efforts.

Data Analysis:

• Utilize data analytics to assess the effectiveness of different recruitment channels and make data-driven recommendations for continuous improvement.
• Monitor and report on key performance indicators related to rider acquisition and onboarding.

Training and Development:

• Collaborate with training teams to ensure that new riders receive proper orientation and training.
• Identify areas for continuous improvement in the onboarding and training processes.

Compliance:

• Ensure that all rider recruitment activities comply with relevant regulations and company policies.
• Stay updated on industry trends and best practices in rider acquisition.

• Bachelors degree in business administration, marketing, supply chain, or a related field.
• 3+ proven experience in operations or a similar role, preferably in the ride-sharing, food delivery or the logistics industry.
• Strong communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Familiarity with online delivery platforms and e-commerce.
• Results-oriented and able to work in a fast-paced environment.
• Ability to travel to meet stakeholders as needed.

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide