About the opportunity
In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.
We are on the lookout for a Senior Specialist, Sales Enablement and Training. This role will focus on developing and optimizing systems for lead allocation, sales targets, and incentives to drive performance and efficiency across the region.
You will collaborate with country teams to ensure the central models align with local market needs, leveraging data insights for continuous improvement. Reporting to senior leadership, the Specialist will play a key role in enhancing resource allocation and motivating sales teams to achieve acquisition goals.
Major responsibilities:
Design, deliver, and manage training programs, workshops, and onboarding sessions to equip sales teams with the skills needed to drive customer acquisition and revenue growth.
Develop and maintain sales playbooks, presentations, and other collateral to support value communication and deal closure.
Create and manage training content and projects using Google Suite and LMS platforms.
Collaborate with Sales Ops, Product, Marketing, and Operations teams to align on market trends, customer needs, and system changes, ensuring smooth adoption through tailored training.
Partner with sales leadership to identify process inefficiencies and implement solutions to optimize performance.
Analyze sales performance data to refine enablement programs, identify improvement areas, and track KPIs for training effectiveness.
Foster alignment between sales and marketing campaigns, ensuring cohesive messaging and strategies to maximize acquisition success.
Champion a culture of continuous learning, innovation, and operational excellence across the sales organization.
Job requirements:
Minimum 6 years in sales enablement, sales operations, B2B sales management, or related roles, preferably in the technology, e-commerce, or similar fast-paced industries.
± 3 years of experience in building courses in LMS and managing knowledge base repository.
Strong knowledge of sales processes and methodologies, with a proven ability to design and implement effective training programs.
Excellent communication and presentation abilities to effectively engage diverse audiences across multiple countries.
Proficient in analysing performance data to drive strategic improvements and measure program success.
Familiarity with CRM tools (e.g., Salesforce) and advanced proficiency in Microsoft Excel, PowerPoint, and other relevant software.
Demonstrated ability to build strong relationships with stakeholders across sales, marketing, product, and operations teams.
High initiative, creativity, and resourcefulness, with a focus on driving results and achieving measurable impact.
Experience working across multiple countries and an understanding of diverse market dynamics is highly desirable.
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
