About the opportunity
We are looking for an experienced and passionate Senior Product Manager(Technical) - Platform(all genders) for fixed term to lead the product vision, strategy, and roadmap for our critical Authentication, Authorization, and Auditing (AAA) services. These services, encompassing Authentication, Security Token Service (STS), Identity & Access Management (IAM), and Audit Log capabilities, are foundational to Delivery Hero's security infrastructure and are used by most developers across the company.
Define and Champion the Vision: Lead and evangelize a compelling product vision and strategy for the services under AAA, ensuring alignment with the company's overall security and technology goals.
Own the Roadmap: Create and maintain a prioritized product roadmap that balances developer needs, security best practices, and business objectives.
Deeply Understand User Needs: Conduct thorough research to understand the needs of developers and other stakeholders who utilize the AAA services. Translate these needs into detailed product requirements and user stories.
Collaborate Effectively: Work closely with engineering, security, and other relevant teams to ensure the successful development, launch, and iteration of AAA services.
Drive Adoption: Develop and execute go-to-market strategies to promote the adoption and effective use of AAA services across Delivery Hero.
Monitor and Analyze: Track key performance indicators (KPIs) and gather feedback to continuously improve the performance and usability of AAA services.
Stay Ahead of the Curve: Research and stay informed about industry trends and emerging technologies in the authentication, authorization, and auditing space.
Responsibilities:
Simplify the process of acquiring developers and services to use our tools
Coordinate communication, requirements, and expectations with engineering leadership from various departments and Delivery Hero companies
Collaborate with your team to come up with the most suitable solutions in terms of deliverability, ease of use, and adaptability through leading the development of detailed requirement that are reviewed by your stakeholders with whom you will engage in discussions to reach a consensus around the final product
Lead a strong relationship with compliance and data protection teams centrally and regionally
Lead the roadmap definition, prioritization, and communication on a quarterly basis and pitch / advocate it in front of the senior leadership
Collaborate with the Engineering Manager to lead the development process of the features and product
Lead the rollout of your features / products and measure their success and opportunities of improvement, and gradually become the de facto thought leader about your product
Be on the lookout for new technologies and authentication trends / standards
What you need to be successful
4+ years of experience in developing web / backend products
The products are technical and the stakeholders are primarily in Engineering, so it is important to demonstrate an understanding of how backend services work and ability to carry out an architectural discussion with your engineering team
You have previously owned a product, roadmap and led the development of major and high value features. Also a great story teller; the ability to simplify complex concepts and get buy in from stakeholders
Highly analytical, curious, and data driven. Able to define the right metrics / data to use in your decision-making process
Proven ability to use both quantitative and qualitative insights to define and measure the success of your products.
Relevant experience in authentication is a plus but not required if you’re able to demonstrate the above mentioned skills
Who we are
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
What's in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
