(Senior) Product Manager - (Logistics, Order Tracking)

We are on the lookout for a (Senior) Product Manager - (Logistics, Order Tracking) to join us on our journey to always deliver amazing experiences. 

In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.

Imagine shaping how millions of users track their orders across 70+ countries, ensuring a seamless and delightful delivery experience. This role is key to ensuring our customers enjoy a delightful order tracking experience across multiple brands, including Talabat, foodpanda, PedidosYa, Glovo, HungerStation, and the rest of the Delivery Hero group of consumer apps.

You will own and shape the order tracking product, ensuring millions of customers worldwide have a seamless delivery experience.

• Lead the team: this is your opportunity to lead the squad that will revamp the order tracking experience for Delivery Hero’s consumer app brands.

• Make ideas happen: you will drive the product vision from ideation to successful launch, ensuring every step is executed with excellence and efficiency.

• Talk data: you will dive deep into data to uncover insights, track performance, and pinpoint exciting opportunities to enhance our product. You will be conducting A/B tests and experiments to validate hypotheses and optimize user journeys.

• Set and meet your goals: you will create and maintain a detailed product roadmap that prioritizes features based on business impact, customer feedback, and market trends. You will drive both quarterly and long-term goals and key results, with full responsibility for executing the OKRs.

• Collaborate: you will partner with UX/UI designers and user research to create intuitive, seamless, and engaging order tracking experiences. Ensuring alignment with cross-functional teams including engineering, operations, analytics, and customer support will be key, including both teams from central and from regional brands.

• Grow with your team: you will foster a culture of growth,  continuous improvement and customer-centricity within the team.

The ideal candidate will have a strong user-centric approach to product development, solid knowledge about how e-commerce and food delivery logistics operations work, and excellent analytical skills.

• PM Experience: you have 5+ years of product management experience, preferably in e-commerce or a related industry, and in consumer facing / mobile apps (iOS, Android) products. Extra points if your experience includes order tracking elements.

• User Experience: you have a deep understanding of user experience design principles and can apply them to create intuitive products.

• Analytics: you have strong analytical skills and experience with data-driven decision-making.

• Stakeholder management: you have excellent communication and interpersonal skills, as well as the ability to manage a wide range of stakeholders across different levels, functions and regions.

• Execution: you have a proven track record of successfully managing complex product development projects.

• Agile: you are familiar with agile methodologies and tools like Jira, and you know how to use them effectively.

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.