Rider Compensation Operations

We are looking for an Rider Compensation Operations to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local MY market.

• Key Member of the operations vertical and support driving growth in alignment with the country/organizational strategy
• Execute projects with the local and the global team to their maximum potential
• Take ownership of operations excellence improvement initiatives that strengthen our relationships with customers, vendors and riders
• Work with cross functional teams to ensure that Operations is always aligned with the larger vision of the organization
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue
• Work with the operations team to execute and analyse earnings and payment compensation for Delivery Partners

Who are we looking for?

• You love data and numbers
• Bachelor’s or Master's degree in STEM, Actuarial Science, Economics or Business
• 2-3 years of relevant experience with preferably at least 1-2 years of work experience in high growth startups or tech companies
• Hands-on in SQL (Python is an add-on)
• Flexible and fast learner and able to adapt to fast-paced environments
• You are no stranger to working under pressure, for quick deadlines
• Open-minded and eager to learn even the most minimal detail of the business
• Willing to question the status quo and contribute to ideas when needed
• Attention to detail and focused on producing quality work
• A dynamic personality. Remember, we are a start-up. We are dynamic, therefore you need to be a doer and adapt constantly to many changes

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.