About the opportunity
Role Summary
We are looking for a Regional Compliance Manager to lead and oversee internal investigations across our markets involving misconduct, fraud, bribery, corruption, conflict of interest, labor rights violations, discrimination, harassment, breaches of data protection, and own the whistleblower framework. This role is critical in upholding our ethical standards, protecting employees’ rights, and ensuring compliance with internal policies and regulations across the region..
The ideal candidate will bring deep expertise in employment law, labor rights, and whistleblower framework, with a proven track record of managing sensitive investigations across multiple jurisdictions. He/she will be responsible for supervising the full lifecycle of investigations, case intake, evidence gathering, interviews, reporting, and closure while maintaining the highest standards of objectivity, confidentiality, and legal integrity. This is a regional role that requires occasional travel and close collaboration with Legal, HR, Compliance, and other key stakeholders.
What’s On Your Plate?
Lead and manage the full lifecycle of internal investigations across the region involving corruption, bribery, conflict of interest, fraud, embezzlement, money laundering, discrimination, harassment, and other forms of misconduct or non-compliance.
Allocate and prioritize investigation assignments based on case severity, resource availability, and regional risks.
Act as the escalation point for complex, sensitive, or cross-border cases, ensuring objective and thorough handling.
Develop and maintain investigation procedures, interview protocols, evidence handling standards, and reporting templates aligned with best practices and legal requirements.
Regularly review ongoing cases and investigation reports submitted by others, providing feedback and ensuring quality control.
Build strong relationships with Legal, HR, Data Privacy, Security, and regional business leadership to align on investigation handling and outcomes.
Maintain a central case management log, ensure accurate documentation, and produce trend analyses and dashboards for senior leadership.
Prepare and deliver briefings, periodic reports, and executive summaries of high-profile investigations to GRC leadership and other stakeholders.
Identify recurring issues, control gaps, or policy weaknesses, and support remediation planning with the relevant teams.
Lead whistleblower investigations under the company’s Speak-Up program, ensuring protection of reporters and timely follow-up.
Provide training, awareness sessions, or case learnings to business units to reinforce ethical culture and prevent future misconduct.
What you need to be successful
Bachelor’s degree in Law, Human Rights, Employment Law, or a related field; an advanced degree (e.g., LLM, Master’s in Compliance or Ethics) or professional certifications such as CFE or equivalent are a plus.
5–7 years of experience conducting internal investigations related to misconduct, discrimination, retaliation, labor rights violations, harassment, and whistleblower complaints, preferably in a multinational or regional context.
Deep understanding of labor laws, employee protections, data privacy regulations, and whistleblower protection frameworks across the Middle East or broader regional jurisdictions.
Demonstrated ability to handle sensitive investigations with independence, objectivity, and discretion, including fieldwork and employee interviews.
Experience managing or overseeing case intake, triage, evidence gathering, report writing, and post-investigation action planning.
Strong written communication skills, with the ability to prepare clear, factual, and legally sound investigation summaries and executive-level briefs.
Ability to navigate cross-border employment issues and cultural dynamics while ensuring adherence to internal policies and applicable labor regulations.
Familiarity with corporate grievance mechanisms, ethics hotlines, and whistleblower program governance is highly desirable.
Skilled in building trust with diverse stakeholders, including Legal, HR, Business Units, and external counsel where necessary.
Fluent in English; Arabic is highly preferred.
Willingness and ability to travel within the region to support or lead on-site investigations
Who we are
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
