Lead, Learning & Development

What's on your plate

• Design & Build & Maintain
  • Able to re-configure and maintain a career competency framework based on how to organization is growing and evolving.
  • Learning programs through research into the already available platforms. Where necessary, be resourceful enough to find new platforms to implement learning pathways and track them for completion.
  • Introduce new programs like internship programs, management training programs that will help in terms of our employer branding.
  • Identify & create employee development curriculum through various career paths through on-the-job experiential learning, networking and formal learning programs.
  • Identify & Create processes to develop leadership and key talent encompassing high performers and high potentials
• Implement & Monitor
  • Collaborate with different stakeholders both internally and externally and run learning programs.
  • Partners with key stakeholders within and outside of HR in the development and enhancement of integrated talent development/talent management processes from foodpanda perspective
  • Engage with participants and trainers post sessions to find gaps and refine the programs
  • Build an automated tracking system that will help push training programs for each individuals based in their needs and journey points within the organization
• Maintenance and Improvements
  • Constantly looks into the frameworks, programs, systems, tools, contents, trainers, etc; finds gaps and opportunities to improve let it be in the execution or even experience
  • Proactively look into the L&D initiatives and improve to ensure it meets the business needs.
  • Think of an employee’s journey and how to retain them and groom them through multiple roles within the organization
  • Develop, maintain & report integrated talent development/talent management metrics to all key stakeholders within foodpanda
• Own HRDF as a topic from submissions of grants, following up on claims. etc.
• Own the L&D budget and ensuring it is evenly utilized with high understanding of ROI.

• Strong knowledge of current Learning trends & Management Systems (Ability to consult & develop is a must), HRDF and talent development matrix/frameworks
• Agility and progressive with a very modern HR mindset. Meaning you believe in transparency, getting things done, having accountability and a culture of growth & development
• Data-driven evidence-based approach to development solutions. Meaning, everything you do is supported by Data! 
• Planning, organizing and monitoring and controlling multiple projects simultaneously
• Leveraging technology applications in the area of people development
• At least 3 years of experience in strategically building and improving Talent Development Frameworks & Programs for a shared service and across all levels
• At least a bachelor’s Degree in Human Resource, Psychology or relevant Professional Qualifications.
• Written and verbal professional understanding of English
• Previous experience in a startup would be a plus

Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We are around 1800 employees internally and more than 4000 outsourced employees supporting 11 different countries and in their respective languages. We would like YOU to Join us!. To know us better, check out this video https://bit.ly/3KOHSEI