Lead, Account Management

We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Karachi, Pakistan. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience. 

Responsibilities:

These tasks include, but are not limited to:

• Manage the team of account management: manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.

• Lead the team to ensure ad-revenue targets are met month on month

• Lead and motivate the team to deliver on meeting business goals. He/she is accountable to meet business goals for their team.

• Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis

• Proactively gather, analyse, and share data with management to influence business decisions

• Ensure removal of any roadblocks that hinder goal achievement with minimal supervision

• Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.

• At least 4-5 years of experience and a passion for managing teams and sales

• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG  and e-commerce

• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG  and e-commerce

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Knowledge in Salesforce is a plus

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and Q-Commerce delivery in 18 markets in both regions.

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don’t rest until our targets are achieved. So, if you’re also someone who is driven until the dream is achieved, come join us.