About the opportunity
We are in the unique position to experience new and interesting situations that many companies have never seen before. We bake challenges by using agile methodologies, top-line tools, and of course always working with the best of teams.
This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.
We are looking for an IT Support Specialist to be responsible and accountable for the smooth running of our computer systems within requirements, specifications, costs, and timelines. The role is accountable to ensure the implementation and maintenance of efood’s computing needs. The successful candidate will have proven professional experience and detailed knowledge of best practice processes.
What you ‘ll do:
Provide technical support to employees, addressing hardware, software, and network-related issues.
Diagnose and resolve IT issues via tickets, email, remote assistance, or in person.
Install, configure, and maintain computer systems, software, and peripherals.
Collaborate with IT team members to implement efficient and effective IT solutions.
Oversee telecommunications systems and other electronic support systems essential for company operations.
Support the creation and upkeep of IT documentation and knowledge base articles.
Preserve assets, information security, and control structures.
Stay up to date with new technologies and trends to offer proactive support and solutions.
Comprehend customer requirements and make appropriate recommendations/briefings
What you ‘ll need:
University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent
2-3 years of experience as an IT Support Specialist.
Good knowledge of computer hardware, software, and networks.
Familiarity with Windows, macOS, and Linux operating systems.
Previous experience with Active Directory or Intune will be considered a plus.
Ability to determine IT needs and train end-users.
Ability in documenting processes and monitoring performance metrics.
Excellent written and verbal communication skills in english & greek
Ability to keep up with technical innovation and trends in information technology.
Ability to work independently and handle multiple projects & tasks.
What we offer:
If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!
We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!
We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and happy!
We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.
We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!
Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!
If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!
We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!
Life @efood:
At efood, no day is the same as the one before!
efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!
We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.
We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)
Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!
Hungry enough to join us?
Who we are
efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission.
efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
What's in it for you
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
