About the opportunity
Are you ready to join a culture that’s powered by diversity, thrives on ownership, and where we win together as one team? If you answered yes, you might be the person we seek!
Foodora is a quick commerce and delivery company, present in six countries in Europe as part of our global parent company, Delivery Hero. We're a thriving team of over 1500 professionals and we're currently on the lookout for a new Hiring & Quality Coordinator to join our Helsinki office! The position is a fixed-term parental leave substitute for April 2025 - May 2026.
What’s in it for you?
At foodora you have the freedom to create your own journey and make a difference every day. We believe in the power of always daring to go further. Thus, you'll have the freedom to make bold bets and bring new ideas to the table. We bring together different backgrounds and skills, creating an open and inclusive work environment that supports continuous learning and where everyone feels valued and heard.
Teamwork is at the core of our values, and we also know how to have fun together. We celebrate our success and organize various team events where you can spend quality time with your colleagues. Lunches, relaxed hangouts, and a game of billiards are all part of our daily routine. We have a weekly team day at our Helsinki office, providing a great opportunity for team bonding, and on other days, you have the flexibility to work remotely.
Your well-being and comfort are of utmost importance to us. Supporting one another, a flexible work environment and our benefits are essential aspects of working at foodora. Our perks and benefits at a glance:
Comprehensive insurances
Sports, culture, commute and well-being benefit
Employee discount on our app
Free massage once a month
Gym benefits and sports clubs
Possibility to use working time for sports and self-development
Bike benefit
Possibility of working from abroad
Multiple inclusive benefits such as extended marriage leave and fertility leave
Variety of fun company and team events
In this role, your salary will be determined based on your skills and experience and will fall within the range of 2700-2900 euros per month.
What would you be doing?
In this role, you’ll be at the heart of shaping foodora’s delivery partner network across Finland. From coordinating recruitment and onboarding to ensuring smooth operations, you’ll handle everything from reviewing applications and signing partnership agreements to resolving queries with a proactive, solution-driven approach. You’ll also play a vital role in maintaining high standards by managing compliance, refining SOPs, and tackling performance challenges with innovation and impact. Reporting directly to Fleet Health Manager, Adeel Javaid, this is your chance to make a real difference in a dynamic, fast-paced environment where your ideas and expertise will drive success.
Key responsibilities in this role include:
Managing and checking the applications along with the applicants’ documents in our delivery partner recruitment funnel.
Executing delivery partner recruitment across various cities in Finland in collaboration with key stakeholders.
Overseeing the execution of electronic partnership agreement signing and ensuring the seamless creation of new partner accounts for foodora.
Resolving different day-to-day requests from the applicants and delivery partners by answering their queries through our ticketing system.
Support the applicants and our delivery partners with compliance and partnership-related issues.
Assisting the team in monitoring and managing daily compliance-related issues as needed.
What are we looking for?
You have a Bachelor's degree or similar from a relevant field (such as HR, business management, or similar).
As it’s an entry-level job, applications from fresh graduates are welcome, but previous experience in the following sectors can help the person perform future tasks: project management, customer care, or operations.
You are proactive and not afraid to take ownership.
You have an analytical, solution-based, and positive customer service attitude.
Good IT skills (example: MS Office, G-Suite).
You are a real team player with good interpersonal skills.
Excellent written and verbal communication skills in English (Finnish is a plus).
Join our fantastic team - Apply now!
We're eagerly looking forward to meeting you, so why wait? Apply through our recruitment system right away, and let's get to know each other soon! The application deadline is 07.03.2025, but don't wait until the last minute - we'll be reviewing applications during the application period.
At foodora, we are 'fuelled by diversity.' We actively embrace and celebrate diversity, and we are committed to fostering an inclusive workplace. We encourage applications from candidates of all backgrounds and experiences, promoting equity and ensuring that everyone can thrive.
What will the recruitment process look like?
We aim to keep our recruitment process as straightforward as possible:
📞 Phone screening
💬 Manager interview (which may include a task for you to prepare before or after the interview)
👥 People & Culture Team interview
Simple and hassle-free, right?
If you have any questions or need more information about the role, feel free to reach out directly to your future manager, Fleet Health Manager, Adeel Javaid. He'll be happy to answer your questions on 25.2: 11.00 - 12.00 and 27.2: 11.00 - 12.00 at +358452594900.
It's time to take the next step in your career journey - welcome to foodora!
Who we are
foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
