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Head of Account Management

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Stockholm, Sweden

  1. Full-time
  2. Sales & Business Development
  3. foodora
  4. On-Site

Job description


About the opportunity

Reporting to the Commercial Director, you will form part of the department’s leadership team, helping shape the commercial strategy of foodora. You will be leading a team of team leads and individual Account Managers to manage overall vendor experience and drive business growth. These tasks include, but are not limited to:

Your mission

  • Scale the team according to the growing portfolio of partnered brands, manage the team incentive schemes, identify the growth areas to motivate the team in achieving monthly targets 

  • Ideate and develop growth strategies through cross-functional collaboration e.g. top line growth through vendor commission and/or commercial terms renegotiation

  • Maintain and monitor restaurant operational performance metrics to ensure portfolio compliance is aligned with company standards

  • Be the local owner of the wide array of deals and promotions packages for partnered restaurants that includes sales and advertising revenue growth. Be involved in the end-to-end process of bringing deals live, including direct communication with restaurant partners when necessary

  • Work with internal teams across departments to enhance vendor engagement and overall usage experience

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following:

📞 Telephone interview - Let’s cover the basics!
💡 Psychometric tests via Alva Labs - We use science-based methodology.
🤝 First interview - Time to know each other a bit better!
💼 Case interview - Do your magic and show us your skills!
✔️ Reference- & background check - Final step before we’ll become colleagues


What you need to be successful

  • Proven experience leading big sales/account management-related field or/and Team Leads

  • Proven leadership ability, managing, motivate and execute within a fast-paced, aggressive target environment to meet both short- and long-term business objectives 

  • Prior experience from eCommerce and/or tech is considered a plus 

  • Track record of solid data analysis, understanding sales numbers and monitoring daily metrics to drive business process improvement

  • Fluent in Swedish and English

Studies have shown that women and some minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills we’re looking for, we encourage you to apply anyway!



Who we are

foodora is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.


What's in it for you

 What’s in it for you?

  • Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora.

  • Employee discount at foodora (woho!) and awesome friday breakfasts!

  • Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.

  • foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and insipring courses within Sana Labs.

  • Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more!

  • Awesome AW’s and (pink) parties!

  1. Stockholm

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