Job description
This role, based in Singapore, will report directly to the Director of Growth Strategy. The successful candidate will be responsible for growing our customer base across 18 markets in APAC, Europe and Turkey by making data-driven decisions and taking swift, impactful actions.
The ideal candidate thrives in ambiguous contexts, takes full ownership, and effectively influences stakeholders across the organization.
Lead a high-performing growth strategy team, fostering a culture of ownership, data-led decision making, and rapid, results-oriented execution
Own and drive performance of core KPIs, including customer acquisitions and monthly active user growth
Generate analytical insights that guide marketing teams toward opportunities for growth, with clear, actionable paths to capture them
Manage marketing budgets and processes to allocate resources strategically, prioritising investment into scalable and sustainable growth initiatives
Partner with local market teams to implement strategic priorities and ensure aligned budget utilisation across regions
Collaborate with marketing, product, data, and local teams, challenging teams to drive innovation in growth initiatives
Develop and deliver clear performance reports to senior leadership, enabling informed decision-making and OKR tracking
Lead growth-related projects with multiple senior stakeholders, covering topics that range from individual growth channels to organisation-wide initiatives
7+ years of experience in growth or strategy; experience in e-commerce or a platform-based tech start-up is most relevant
Proven track record of driving user growth and improving KPIs across acquisition, engagement, and retention
Good understanding of growth channels, including incentive design, online marketing channels and lifecycle/CRM strategies
Highly analytical and structured thinking, with a passion for numbers and problem-solving, as well as a strong ability to think creatively
Capable of handling multiple projects and tasks, prioritising effectively, and working independently in a fast-paced environment
Strong interpersonal and communication skills, suited for senior management
Advanced proficiency in Excel; basic knowledge of SQL
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What we offer:
- A dynamic and challenging hybrid work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities!
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
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