Job description
● Manage and optimize the CARC budget (CAC & CRC) to ensure efficient and
impactful spend.
● Own the user journey from awareness to retention. Identify drop-off points and
develop strategies to reduce churn and increase lifetime value (LTV).
● Optimize CRM campaigns (e.g., email, push, SMS), and in-app engagement.
● Use data to drive decision-making. Monitor KPIs, generate insights, and present
findings to leadership with clear action plans.
● Run continuous A/B tests & Experiements to improve conversion, activation,
retention and Pricing metrics.
● Collaborate with the Regional Growth, Product & Marketing Teams to develop
and execute Customer lifecycle strategies that support user acquisition,
engagement, and retention goals.
● Collaborate closely with local cross-functional teams, including Commercial,
Logistics, Quick Commerce to ensure alignment on growth initiatives and goals.
● Manager & grow PandaPRO (Subscription) in BD, by improving PRO Value
proposition (PRO Deals, Unlimited Free Delivery, Partnership Benefits), Product &
App visibility and PRO retention metrics.
- Bachelor’s degree in Engineering, Marketing, Business, Data Science, or a related field.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Deep understanding of customer acquisition and retention funnels.
- Excellent communication and collaboration skills.
- Analytical mindset with the ability to interpret data, derive actionable insights and track performance metrics.
- Hands-on experience in SQL, Tableau, and Google Sheets.
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Find out more about Delivery Hero
"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."
Latest jobs
We are sorry but your search has returned no results.
Please try some of the links below to find what you are looking for:
Jobs you have shown an interest in