Director, Workplace Solutions/Workplace Services (All genders)

Want to be a Hero? Join one of the leading global online food ordering and delivery marketplaces!

We are looking for a Director, Workplace Solutions/Workplace Services (All genders) to lead the Workplace Solutions, Facility Services and Workplace Experience on our journey to always delivering amazing experiences.

Are you passionate about workplace experiences and innovative workplace concepts? Do you love solving complex challenges and experimenting with different solutions? Are you a collaborative, creative thinker, with a deep understanding of architecture and interior design industry standards and practices? If yes, make sure to apply and join our mission to spark curiosity and fuel the growth of all of our Heroes!

Your mission

• Support Workplace Strategy process improvement through KPI creation, overseeing processes associated with corporate real estate functions, including but not limited to, scheduling, budgeting, forecasting, design, planning, and overall workplace experience of the Delivery Hero Campus.

• Provide inspiring leadership with oversight over the maintenance & operations of facilities, deliveries hub, welcome team, community & experience team.

• Drive Workplace design and solutions to deliver on the portfolio optimization.

• Prepare both the strategic and tactical plans for future workplaces: acquisition, lease, use, remodel, repair, maintenance and disposition of real estate assets.

• Follow the design and architecture standards for global office buildings which include best practices on workplace branding, furniture, meeting room tech, smart office solutions & booking apps and monitor the use and continuously help update Global Workplace Guidelines. 

• Control capital and expense budgets related to leases, building construction and operations, furniture, business unit initiatives and general portfolio optimization

• Consult operational solutions and budgets after the project handover.

• Perform economic analyses to justify the expenditure of capital and expense for all aspects of the operation of the portfolio.

• Research, recommend and implement new tools and methods to improve employee workplaces, building infrastructure and/or the financing of specific properties.

• Negotiate and manage contracts and leases and engage and direct the work of architects, engineers, real estate brokers, property managers and/or consultants.

• Collaborate and contribute with our legal and real estate  procurement team and consultants to ensure compliance with contract terms and conditions.

• Maintain relationships with internal stakeholders such as people & culture teams, IT, real estate procurement and legal.

• Feasibility and needs analysis - real estate impact analysis on corporate performance.

• Optimization of work style and workplace relationship - adoption of flexible way of working

• Workplace research and strategy - evaluation of current workplace from multi facets, and building future workplace strategy

• Change management - training and educating employees about new ways of working, aligning business leaders to adopt change, and evaluating the effect of the workplace on performance.

• Experienced in working in and delivering workplace solutions and strategies, within a corporate environment.

• Degree in Architecture, Building Science, or Engineering (Construction, Civil, Mechanical or Electrical, Real Estate) and/or 10 years or more experience in the field.

• Experience of managing multidisciplinary teams.

• Strong familiarity with building system operations.

• Experience in managing service providers and vendors to provide solutions.

• Negotiation experience in all aspects of real estate, construction and facilities contracts.

• Experienced in leading big office construction projects.

• Strong knowledge of latest office design and workplace trends.

• Understanding of the future of the workplace post-COVID and the ability to have a forward-thinking approach.

• Excellent people, communication and negotiation skills.

• Experienced in governance and relationship management of workplace supply partners.

• Ability to understand Workplace behaviours.

• German language skills to a professional standard.

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

What's in it for you:

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.