Director of Fintech

To lead and oversee HS’s efforts to use technology, in order to drive the development and implementation of financial technology solutions to enhance financial processes, customer transactions, and overall business efficiency.

Fintech

• Develop and execute Hungerstation’s financial technology strategy in alignment with business growth, digital transformation, and customer experience objectives.

• Lead the design and implementation of scalable fintech solutions to support high-volume transactions across customers, merchants, riders, and internal finance operations.

• Drive innovation in payment systems, digital wallets, refunds, settlements, and reconciliation processes to ensure speed, accuracy, and reliability.

• Partner closely with Product, Engineering, Data, Operations, and Finance teams to embed fintech solutions seamlessly into Hungerstation’s platform and operational workflows.

• Ensure full compliance with Saudi regulatory requirements (SAMA, ZATCA, VAT, data protection) and Delivery Hero group policies, while proactively managing fintech-related risks and controls.

• Oversee fraud detection, transaction monitoring, and cybersecurity measures related to financial systems and digital payments.

• Own and manage the fintech budget, ensuring cost efficiency, ROI optimization, and sustainable investment in new technologies and partnerships.

• Analyze financial and transaction data to identify trends, revenue opportunities, cost optimization areas, and system performance improvements.

• Prepare executive-level financial technology reports and dashboards, providing insights on transaction performance, risk exposure, and innovation impact.

• Lead and develop a high-performing fintech team, fostering a culture of ownership, innovation, and continuous improvement in line with Hungerstation’s leadership principles.

• Stay ahead of emerging fintech trends (open banking, embedded finance, BNPL, digital wallets, AI-driven fraud prevention) and assess their relevance to Hungerstation’s ecosystem.

• Build and manage strategic relationships with banks, payment providers, fintech startups, and regulatory bodies to strengthen Hungerstation’s financial infrastructure.

• Support business expansion initiatives by enabling new financial products and services for merchants and customers (e.g., faster settlements, flexible payment options, and value-added financial tools).

Strategy & Planning

• Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads.

• Make critical decisions that support the Division's strategic and tactical direction.

• Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. 

• Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. 

• Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.

Governance and Resilience

• Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. 

• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. 

• Uphold a high-performance working environment and promote HS’s Values.

People Management

• Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. 

• Participate in the identification and recruitment of key talents for the function. 

• Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. 

• Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.

Budget Management

• Manage and own the budgeting cycle and provide input to the budgeting process. 

• Ensure effective utilization of the function's budget, and report accurately on progress and challenges. 

• Investigate and propose implementing strategies that result in a positive financial impact for HS.

• Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. 

• Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.

Knowledge and Experience

• 10 - 12  years of relevant experience. 

Education and Certifications

• Bachelor’s degree in finance, Fintech, or a related field.

• Master’s degree is Preferred.

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.