Coordinator Rider On Ground Ops

What's On Your Plate?

• Delivery Box Operations: Schedule, install, track, and maintain 3PL delivery boxes. Manage surplus boxes through timely collection and conduct monthly box count confirmations.
• Compliance Audits: Receive, verify, and submit all required 3PL documentation (e.g., trade licenses, insurance, delivery box permits, and bank documents). Perform on-ground audits of 3PL operations to ensure compliance with contractual obligations.
• Insurance Processing: Process rider accidental insurance claims.
• Inventory & Fraud Management: Collaborate with the inventory team to ensure correct management of rider equipment. Review fraud cases and ensure necessary actions are taken by 3PLs.
• Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.

What Did We Order?

• Organizational Prowess: Strong organizational skills with an exceptional eye for detail.
• Collaborative Spirit: A team player who thrives in a collaborative environment and works toward shared goals.
• Growth Mindset: A proactive learner, eager to take on new challenges and grow within the logistics industry.
• On-Ground Expertise: You’re at your best on the ground—gathering insights, solving problems, and executing tasks with a go-getter attitude.
• Technical Skills: Proficiency in Excel to navigate spreadsheets, organize data, and present it effectively.
• Languages: Fluency in English (written and verbal) is a must. Knowledge of Hindi, Urdu, or Arabic is a plus.
• Driver’s License: Preferred but not mandatory.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.