Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is cru
Reference
6ff0370b-1811-497e-ad91-a7b79365246a
Expiry Date
01/01/0001
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Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
The position requires us to lead and manage the overall performance of the customer service High Level Escalations Team where we deal with tough and intricate cases ranging from Governmental Bodies, S
Reference
fcc81426-ac5b-4d41-81eb-2d75c502cd4c
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
The Assistant Manager, KYB oversees a team responsible for conducting Know Your Business (KYB) checks on vendors onboarding onto the platform. This role ensures compliance with regulatory requirements
Reference
2ef4544c-2fc9-490e-9d90-168456019df5
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
We are looking for a passionate and data-driven Rider Engagement Manager to build strong relationships with our rider fleet, improve rider satisfaction, and drive performance. You will lead initiative
Reference
e4e26619-bdeb-4bdc-a9a9-0b0646eeb056
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
Key Responsibilities:Act as second in command and oversee RTO operations in the absence of the Real Time Operations LeadCoordinate with local teams to execute strategic initiatives and ensure timely f
Reference
0fef0763-d9e5-4a96-bd76-6a3db06e68e6
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
Key Responsibilities:Act as second in command and oversee RTO operations in the absence of the Real Time Operations LeadCoordinate with local teams to execute strategic initiatives and ensure timely f
Reference
ff59d077-b47f-48ba-8603-0c671019d453
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
Key Responsibilities:Perform manual tasks and operations in the Control Center with accuracy and attention to detail.Monitor systems and processes, ensuring tasks are completed without errors.Follow s
Reference
3fbb070b-ce9d-454f-92bd-21d985bb369d
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
BPO Performance ManagementMonitor outsourced vendors' performance against SLAs and KPIs for both service and commercial metrics.Conduct comprehensive performance reviews and trend analyses to identify
Reference
c95fd399-930a-4b35-a8e2-83461158affe
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
Key Responsibilities:Draft, negotiate, and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements. You are responsible for main
Reference
b0cbbb0d-822d-49fd-a653-9c288e41d7d1
Expiry Date
01/01/0001
Apply
Salary
Location
Kuala Lumpur, Malaysia
Job Category
Operations
Job Type
Full-time
Location
Kuala Lumpur
Remote working
On-Site
Brand
foodpanda
Description
Job Summary:We seek a highly analytical and strategic Workforce Management (WFM) Manager to oversee capacity planning, staffing, scheduling, and SLA compliance for our vendor and in-house operations.
Reference
06dad3a9-c569-4402-961f-bd292c69d83f
Expiry Date
01/01/0001
Apply