__vacancyopjusttionswidget.opt-Job Type__ Full-time

__vacancyopjusttionswidget.opt-Job Category__ Operations

__vacancyopjusttionswidget.opt-Remote working__ On-Site

__vacancyopjusttionswidget.opt-Brand__ foodpanda

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Jobs Posts Why us

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

Operational Support:
- Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
Promotion Management:
- Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
Vendor Onboarding:
- Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
SKU Management:
- Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.

What you need to be successful

Who You Are

Highly organized and detail-oriented with a strong sense of ownership.
Able to manage multiple tasks in a fast-paced environment.
Excellent communication skills, both written and verbal.
Comfortable working with spreadsheets
Previous experience in an administrative, operations, or account support role is a plus.
Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Find out more about Delivery Hero

"foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives."

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