About the opportunity
Do you excel at digging deep into performance metrics, identifying root causes, and crafting actionable solutions?
Are you driven by continuous improvement, competitive analysis, and delivering value through smart, data-informed project execution?
We would love to meet you!
As efood continues to grow and redefine the quick commerce landscape, we remain committed to making data-driven decisions that fuel innovation, commercial growth, and operational excellence. With new services, tools, and features constantly emerging, our goal is to stay ahead of the curve, accelerating performance and delivering value across every part of the business.
We’re looking for a strategically minded and detail-oriented Business Analyst with a strong commercial mindset to join our QCommerce team. In this role, you’ll play a critical part in driving business growth by transforming complex data into clear, actionable insights. You’ll support and manage high-impact projects, identify key performance gaps, and collaborate across teams to implement solutions that improve efficiency and scale operations. You’ll also take a proactive role in analyzing market trends and competitors, helping to shape initiatives that differentiate our services and unlock new opportunities.
If you’re passionate about combining strategic analysis with hands-on project involvement, and eager to be part of a fast-paced environment where your work directly drives innovation and growth, this is your chance to make a tangible impact at the forefront of quick commerce.
What you’ll do:
Analyze marketplace data to uncover insights and trends
Analyze and interpret data to isolate issues/bugs and provides comprehensive route cause analysis
Design & maintain internal dashboards and reporting tools
Track and measure KPIs related to product & vendors' performance, customer behavior, and conversion
Deliver data-driven recommendations to the commercial & ops teams
Track new product features, updates, and marketplace functionalities released by the DH central team & monitor their adoption statuses in efood platform
Collaborate with the product and marketing teams to improve user experience and increase seller/buyer engagement
Conduct competitive and market research to document product gap analysis & competitors' potential growth strategies
Identify new growth opportunities and test initiatives (e.g. category management,promotions & merchandising strategies)
Lead and coordinate cross-functional projects across departments aiming to operation excellence.
Create timelines, track progress, and manage risks of the assigned projects
Ensure timely execution and communication between involved stakeholders
Provide project updates and documentation to the commercial leadership
Life @efood:
At efood, we constantly have chances to raise the bar improving, innovating, and challenging ourselves to grow! 🏔️
We take ownership of what we do, embracing challenges, and making things happen! ✔️
We move with pace to deliver value fast, which keeps us ahead, always balancing speed with quality!
We stay humble ❤️ as we grow and dive deep 🔍 in situations, asking questions & exploring beyond the surface to get the best solutions!
We bring good vibes by lifting each other up, focusing on what’s possible, and being the kind of teammate everyone wants on their side! 🙏
We’re a fast-growing, dynamic team where every efooder has the opportunity to shine, grow, and be part of something exciting.
Hungry enough to join us? 🚀
What you need to be successful
Proven experience in business analysis roles
Proficient in all Microsoft Office applications as well as CRM software
Great experience in dashboard Designing & KPI Tracking
Great experience with BI Tools (Looker Studio, Power BI, Tableau)
Strong Data Interpretation & Trend Analysis skills
Strong Project Management skills
Investigative and research-driven mindset
Excellent communication skills
Demonstrate an ownership mindset
Deep dive approach
Problem-solving attitude
Ability to work independently without supervision
Who we are
efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What's in it for you
What we offer:
We recognize qualitative work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!
We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!
We take care of you with Private Medical & Life Insurance from day #1 to keep you healthy and safe!
We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!
Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!
If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!
Pension Plan 💼 to help you plan for the future.
efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.
