Job description
This role will be the first point of contact for every employee query across the region, to support the
automation process among the People Operations department and allow a constant support to
every employee in our organization
What’s On Your Plate?
● Resolve HR tickets from employees, managers, and P&C team to answer all tier 1 HR
questions & Workday inquiries
● Research and resolve new scenarios, independently seeking out solutions and engaging with
the appropriate stakeholders to resolve new scenarios
● Troubleshoot Workday tasks, produce required documents, and support employees in all
general HR inquiries.
● Draft process documentation or enhancements to existing processes
What Did We Order?
● Attention to detailed, process oriented, organized, good communication skills
● 1-2 years of experience in a human resources operations role, customer facing
● High level of English spoken and written
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Find out more about talabat
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
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