Assistant Manager, Supply

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Assistant Manager, Supply” and play your part in the “Operations Domain” 

On this journey, you will report to “Regional Lead, Logistics”

City: Lahore

Role Description:

• Recruitment and Acquisition:

  • Manage recruitment channels and oversee the recruitment process for riders in the city.

  • Meet monthly acquisition targets to fulfill the supply gap and ensure operational efficiency.

  • Explore and develop new channels for acquisition.

• Training and Development:

  • Develop and execute training programs for recruited riders to ensure they are equipped with the necessary skills and knowledge.

  • Effectively lead a team of riders and provide ongoing support to resolve queries and concerns.

• Operations Management:

  • Optimize and oversee delivery operations to ensure efficiency and timely service.

  • Manage rider inventory and ensure adequate resources are available to meet demand.

• Feedback and Engagement:

  • Maintain a feedback loop with riders to gather insights and continuously improve operations.

  • Foster engagement across the city among riders and partners to enhance collaboration and service quality.

• Project Management:

  • Take on additional projects within the logistics domain, collaborating with other business units as needed.

  • Design and execute projects aimed at improving delivery operations and achieving key performance indicators (KPIs).

Your role in this journey requires the following: 

• Bachelor’s degree in business administration, Logistics, Operations Management, or a related field.

• Minimum 3-4 years of relevant working experience.

• Proven experience in operations management, preferably in the logistics or food delivery industry.

• Strong leadership skills with the ability to motivate and manage teams effectively.

• Excellent communication and interpersonal skills.

• Analytical mindset with the ability to solve complex problems and make data-driven decisions.

• Project Management Experience is a plus.

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

What does your playfield look like?  

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver. 
• We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.