About the opportunity
Just as no two of our riders are the same, no two days in this role are the same either. Your main responsibility will be contracting new riders and supporting them in getting started. You will do this in a supportive environment surrounded by helpful colleagues who are always ready to answer your questions.
What is the role about?
In this position, you will play a key role in contracting new members of our rider fleet and supporting our onboarding process.
Your responsibilities will include:
Maintaining written and verbal communication with riders
Completing administrative tasks required for riders to start providing their services
Contributing to overall rider satisfaction
Managing documentation related to rider gear
Interpreting and representing rider feedback, and sharing it with relevant departments and management
Handling documentation related to the termination of rider services and ensuring the necessary follow-up actions
Supporting the development of educational materials and initiatives for rider partners
Proactively escalating issues to your direct supervisor, together with suggested solutions
What you need to be successful
- High school diploma
Native-level Hungarian and intermediate English language skills
Strong communication skills
Good organizational skills and attention to detail
Ability to react quickly and flexibly to changing situations
Ability to work both independently and as part of a team
Who we are
A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része.
