Account Manager - Local Shops

We are looking for a Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.

• Maintain continuous business relationships with clients/ Vendors.

• Provide excellent service and support in order to build strong relationships and resolve operational issues between Vendor and company.

• Make sure that the vendor’s menu is up to date at all times with regular menu updates and top selling items available. 

• Monitor and ensure price and assortment parity

• Optimize the Vendor Operations and Reliability (coverage area, delivery time, prep time, etc).

• Discuss with the store the option to invest in in-store branding by demonstrating its potential to enhance customer acquisition and increase brand recognition.

• Generating food coupons, promotions and vouchers from existing Vendors. 

• Coordinate with the Vendor, if the Vendor is live or active on the Talabat website, checking and resolving the reason, such as shutting down or stopping delivery.

• Forecast and procure the right deals and vendors for NCR

• Maintain accurate records of all NCR and prospecting activities including:

• Sales calls

• Closed sales

• Follow-up activities

• Sales expense report

What Did We Order?

• Bachelor’s degree in any discipline

• Previous experience in FMCG,- E-commerce and retail companies is preferred

• From 3 to 5 years of experience holding the same title or relevant 

• Able to analyze data and sales statistics and curate a solution

• Excellent Communication & Negotiation skills

• Customer Oriented

• Adaptability & Flexibility

Since launching in Kuwait in 2004, talabat, the MENA region’s leading on-demand food, grocery and retail platform for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. 

We harness innovative technology and knowledge to simplify everyday life for our customers, optimise operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.