Account Manager

Responsible for developing the business through partner restaurants and maintaining long term
relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission
methods optimization as well as other special account management ad hoc projects as per
standards set.

What’s On Your Plate?

● Conduct business reviews with accounts and identify business opportunities and business
relationships which result in the achievement of increased revenue, profitability and market
share
● Maintain continuous business relationship with clients/ restaurants
● Provide excellent service and support in order to build strong relationship and resolve
operational issues between clients/ restaurant and company
● Make sure that the menus of the clients are always up to date
● Optimize the restaurant content (MOA, Delivery time)
● Commission rate renegotiation: - Building new commercial relationships by renewing the
existing contacts by renegotiating the offer
● Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat
stickers at restaurants, banners and newsletter
● Ensure all sales targets and budgets assigned to grow orders and revenue under the portfolio
are met with 100% achievement every month
● Generating food coupons, promotions and vouchers from existing restaurants
● Convince clients / restaurants for brand promotion of Talabat pictures
● Transmission method optimization: -Convincing clients / restaurants to implement track order
feature and changing the transmission method to WLA
● Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label,
Facebook button)

● Encourage restaurant to subscribe for the online payment gateway
● Coordinate with the restaurant, if restaurant is live or active on the Talabat website, checking
and resolve the reason, such as shutting down or stopped delivery
● Maintain accurate records of all sales and prospecting activities including: - Closed sales and
follow-up activities

What Did We Order?

● Minimum 4-6 years of full-time professional experience in related field
● Knowledge of CRM
● Knowledge of professional proposal, pricing model
● Problem Solving, negotiation and account management skills
● Presentation, interpersonal and communication skills (written and verbal)
● Ability to deliver targets and meet deadlines

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.