About the opportunity
Our sales team is looking for an enthusiastic and results-oriented Accounts Associate to join our team. The role will focus on building, managing, and nurturing relationships with small to medium-sized stores/partners, ensuring a positive and productive collaboration with Foody.
You will be responsible for maximizing revenue, growing accounts, and delivering top-notch customer service to help our partners succeed.
What you will do :
Manage a portfolio of stores, maintaining regular communication and ensuring strong, positive relationships.
Work closely with partners to analyze performance metrics and identify growth opportunities, providing data-driven insights and recommendations.
Identify potential for upselling Foody’s services, features, and promotional opportunities, aiming to maximize partners' revenue and increase their satisfaction.
Act as the primary point of contact for partner issues, proactively addressing concerns and coordinating with internal teams to resolve any challenges.
Stay updated on industry trends, competitors, and market developments to offer valuable insights and support partners in a dynamic environment.
Maintain accurate records of partner interactions, account status, and sales pipeline, providing regular reports to management.
What you need to be successful
What we would like to see :
1-3 years of experience in account management, sales, or customer success, preferably in a related industry (e.g., food delivery, e-commerce, or hospitality).
Bachelor's degree in Business Administration, Hospitality, or a related field.
Strong communication and interpersonal skills, with a customer-focused approach.
Organizational skills, with the ability to manage multiple accounts and priorities.
Ability to learn about products and services and describe/explain them to prospects.
Able to bounce back from rejection and great at objection management.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Fluency in English & Greek
A proactive, self-motivated individual with a passion for the food industry and a drive to exceed targets.
Nice to have:
Who we are
Foody is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What's in it for you
What's in it for you
- If you are happy, we are happy! That’s why we offer an attractive remuneration package, including a 13th salary for what you bring in!
- We take care of you for the long run with our pension plan.
- Medical & Life Insurance
- Birthday and sick leave
- Free Foody-Pro
- A hybrid work policy
- We want you to grow with us and to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth!
Life @ Foody:
We know that working and having a good time isn’t the opposite and that’s why every day at Foody is a new adventure!
At foody, we constantly have chances to raise the bar improving, innovating, and challenging ourselves to grow!
We take ownership of what we do, embracing challenges, and making things happen!
We move with pace to deliver value fast, which keeps us ahead, always balancing speed with quality!
We stay humble as we grow and dive deep in situations, asking questions & exploring beyond the surface to get the best solutions!
We bring good vibes by lifting each other up, focusing on what’s possible, and being the kind of teammate everyone wants on their side!
Our team consists of talented and ambitious people that make Foody a great place to work!
