This Privacy Policy describes our practices with respect to Personal Data collected in the
context of the recruiting activities and talent community of Delivery Hero SE and Delivery Hero
companies (please refer to section 1 below to find out more about who exactly Delivery Hero is).
This Privacy Policy further provides information on your rights under applicable data protection
laws.
For the purposes of this Privacy Policy, 'Personal Data' is any data which relates to an individual
who may be identified from that data, or from a combination of a set of data.
For the purposes of this Privacy Policy, “Personal Data” means any information which relates to
an individual who may be identified from that information, or from a combination of a set of
information. Similarly, “Processing” refers to any operation performed on personal data, such as
collection, storage, use, disclosure, destruction.
This Privacy Policy does not apply if you are only a visitor of our corporate website. For our
website Privacy Policy, please visit https://www.deliveryhero.com/privacy-policy/.
- Who is the data controller?
Delivery Hero SE, Oranienburger Straße 70, 10117 Berlin, Germany, info@deliveryhero.com
(“Delivery Hero SE”) is the data controller responsible for the processing of your Personal Data
on the Website and when applying for a position with Delivery Hero SE. Delivery Hero SE has
subsidiaries and affiliated companies all over the world forming the global Delivery Hero group
of companies (“Delivery Hero”,”we”/”us”/”our”). When you apply for a job with Delivery Hero,
please be aware that Delivery Hero SE and the respective Delivery Hero company which you
seek employment with will both be responsible for processing your data if you use the Website
to get in touch with us (the GDPR calls this joint controllership). This means you can assert your
rights both against Delivery Hero SE as well as against the recruiting company of Delivery Hero.
If you only apply for a position with Delivery Hero SE, Delivery Hero SE will remain the sole data
controller. On the Website you will be presented with additional information on which Delivery
Hero company exactly is recruiting you (as these companies might vary depending on which
country you would like to work from).
You can reach Delivery Hero’s data protection officer for any privacy-related questions or
feedback by mailing to dpo@deliveryhero.com. - What type of personal data do we process and how do we use it?
Information you actively provide to us when you apply for a job (“Application Data”):
We primarily receive information when you use the contact form, subscribe to job alerts or apply
for a job on the Website (our “Services”) on the Website. When you use our Services we may
require you to provide us with certain Personal Data such as name, email address, phone
number or other contact data in order to contact you or to answer your queries. While applying
for a job you may also be required to provide your resume/CV, educational certificates or a
cover letter which may contain additional Personal Data. The exact data fields can be found on
the application form on the Website.
We need your Application Data for the solicitation, evaluation, and selection of candidates for
employment with Delivery Hero. Thus, your Application Data will be processed for the purposes
of managing our recruitment related activities, which include setting up and conducting
interviews or, in certain cases, background checks, and as is otherwise needed in the
recruitment and hiring processes. With your consent, we will also use your Application Data to
maintain our talent pool and to contact you in the future with job offers. Our legal basis for
processing your Application Data are the legal provisions in your jurisdiction permitting the data
processing or the purpose of performance of a contract or in order to take steps at your request
prior to entering such a contract (e.g. processing your application for employment with us).
We kindly ask you not to send us special categories of personal data without first
granting your explicit consent for us to process such data (e.g. ethnic origin, political
opinions, religious or philosophical beliefs). We do not need this information for the
application process.
Information collected during cognitive assessments in the course of the application process
(“Assessment Data"):
With regard to our recruitment of programmers and technical engineers, please be aware that
we might conduct certain online coding skill tests to assess your suitability for employment with
Delivery Hero by asking you to solve a programming problem; these might include live-coding
assessments. The tests will be conducted through an online assessment platform operated by
one of our third-party providers. To invite you to do these online assessments, we will send you
a direct link once you have applied for a position with Delivery Hero. You will learn more about
the identity of our service provider before you start the assessment. We will process
Assessment Data for the sole purpose of assisting our recruiters in determining if you will be
successful in the role for which you have applied and evaluating and assessing the results of
your test. We will not use the assessment result for any automated decision-making. Our legal
basis for processing your Assessment Data are the legal provisions in your jurisdiction
permitting the data processing or the purpose of performance of a contract or in order to take
steps at your request prior to entering such a contract (e.g. processing your application for
employment with us).
Information gathered from third parties (“Third-Party Candidate Data”):
To be able to offer you a position with our organization, we may process Personal Data collected
not directly from yourself but from third parties. If this is the case, we will send you a notification
without undue delay after adding your data to our systems, e.g. by email (unless you have
already received such a notification from the third party who transmitted the data to us). Your
Personal Data will either be obtained from publicly available sources (e.g. career networks such
as LinkedIn, Glassdoor, Indeed or others; we do not collect data from social media) or provided
to us by someone who referred you for potential employment, such as a Delivery Hero
employee, a recruitment agency or a headhunter. In some instances, if required to verify your
information, we will initiate a limited verification process for the documentation and references
you have provided by double checking your information with former employers or educational
institutions. If we conduct such checks we will notify you separately in writing prior to launching
the assessment.
Your Personal Data will be processed solely for the purpose of managing our
recruitment-related activities, which include setting up and conducting interviews and tests for
candidates, evaluating and assessing the results thereto, and as is otherwise needed in the
recruitment and hiring processes. Such processing is legally permissible as it is necessary for
the purposes of the legitimate interests pursued by Delivery Hero which are the solicitation,
evaluation, and selection of candidates for employment.
Information Collected During Your Registration for Our Talent Community (“Talent Community
Data”):
You might also choose to join our Talent Community without immediately handing in your
application for a specific position with Delivery Hero (either by creating a job alert or using the
chat bot on the Website). In this case, we will collect your Personal Data (contact details e.g.
name, phone number, email address, home address, uploaded documents). We will process
this data in order to keep you up-to-date for future job opportunities at Delivery Hero, provide
you with updates on our business activities or ask you for feedback to let us know about your
experience with Delivery Hero. The open positions are advertised through newsletters, through
direct emails from our recruitment team and the general follow up messages as part of our
recruitment process. If you sign up for one of our talent events (either in one of our offices or
online), we will process your Talent Community Data for the aforementioned purposes as well as
for the organization of the event.
The legal basis for the processing of your Talent Community Data is your consent. You are free
to withdraw your consent at any point in time by de-registering from our Talent Community.
Information to Book Travel (“Travel Booking Data”)
To provide you a beneficial experience with our recruitment process, we might schedule onsite
interviews with you at our office. In these cases, we might require certain information from you
in order to be able to book travel arrangements, such as your name, email address, date of
birth, passport number and other travel documents. Our legal basis for processing your Travel Booking Data are the legal provisions in your jurisdiction permitting the data processing or the purpose of performance of a contract or in order to take steps at your request prior to entering such a contract (e.g. arranging interviews necessary for the further processing of your application for employment with us).
Automated Decision-Making
Your application will always be reviewed by a human being. We do not rely on solely automated
decision-making to conduct our recruitment activities. - How is your personal data shared?
3.1. Service providers.
The Website is powered by our database provider
Wordpress and by the online applicant tracking system provider Workday. Your
Personal Data will be processed on behalf of Delivery Hero by our data
processors, cloud services providers engaged by Delivery Hero to help manage
our recruitment and hiring process on our behalf. We will ensure an adequate
level of protection for Personal Data processed in accordance with this Privacy
Policy at any point in time. All transfers will be subject to appropriate safeguards
such as binding corporate rules or approved standard contractual clauses. Where
necessary, we have implemented supplementary security measures under the
standard contractual clauses certified by the EU Commission to provide an
adequate level of data protection for any transfers outside the EU. You can obtain
a copy of the standard contractual clauses by contacting us.
3.2. Group companies.
Delivery Hero is an organization with a global footprint.
Therefore, we share information between Delivery Hero companies located in
different countries, on a strict need-to-know basis. All Delivery Hero companies
use Application Data, Assessment Data or Third-Party Candidate Data for the
sole purpose of managing your application and only the Delivery Hero company
which you are seeking employment with will receive your Personal Data. Delivery
Hero SE will also process your Talent Community Data if you have signed up for
our talent community but will not share this data with other Delivery Hero
companies unless you have signaled to us that you are interested in a specific
Delivery Hero company.
All Delivery Hero companies must honor this Privacy Policy as well as strict
intra-group data transfer agreements. We ensure an adequate level of protection
for Personal Data within the scope of the GDPR even where Personal Data is
shared with a Delivery Hero company located outside the European Economic
Area (EEA). As a rule, if you apply for a job in the EEA, we will not share your
Personal Data with Delivery Hero companies outside the EEA unless you have
let us know you are also interested in a position outside the EEA. Our legal basis
for the sharing of data within Delivery Hero is Art. 6(1)(f) GDPR.
3.3. Third parties. We do not share Personal Data about our candidates with any
third parties unless we have our candidates’ specific permission to do so, or we
share information with private or public authorities that will enable us to fight
fraud and abuse on our network, to investigate suspected violations of law, or to
fight any other suspected breach of applicable law. This also includes screening
our candidates in relation to international sanctions in the context of international
security threats, terrorism or money laundering. In any case, you will be notified
before we share your Personal Data with any third parties.
3.4. Business transfer. As a matter of policy, we do not rent or sell Personal Data
about our candidates with non-affiliated third parties unless we have specific
consent to do so. In the event that our business or a division of our business is
reorganized or sold and we transfer all or substantially all of our assets to a new
owner, your Personal Data may be transferred to the buyer, subject to
appropriate privacy safeguards. - For how long do we retain your personal data?
After your application, unless you are starting your employment with us, with your consent, we
will store your Application Data for future consideration in our talent pool for a duration of 24
months after you have completed the application process (only if you have chosen to join our
Talent Community). Before the end of this retention period we will contact you via email to ask
you if you want to remain in our talent pool and extend your consent or if you would rather be
deleted upon expiration of the initial retention period.
If you do not grant us your consent for a longer retention period, we will store your Application
Data for a period of 6 months after we have let you know that we currently cannot offer you a
position with our organization.
We keep all other Personal Data no longer than necessary for the purpose for which we
obtained them and for any other permitted compatible purposes, including compliance with legal
obligations in the field of employment law. Group records management schedules document the
applicable minimum retention periods required by local laws. - What legal rights do you have?
Data protection laws provide you with various legal rights and we are committed to respecting
them. For this purpose, we strive to provide clear and transparent information about your rights
and make it as convenient as possible for you to exercise them.
Under the GDPR, you are entitled to the following rights:
Right to access
You have the right to access your personal data and obtain
additional information on how we process it. You may also
request a copy of the data we maintain relating to you.
Right to rectification
If you notice that your personal data is incorrect, you can
always request that we correct it.
Right to erasure You have the right to ask us to delete your personal data.
Please note that even if you exercise this right, we may be
required to retain some of your information if we process it
as part of our legal obligations.
Right to restriction of processing
If you have requested the deletion of your personal data,
but we are legally obliged to retain some of it, we will store
your data in our archives and only reintegrate it into our
operational systems with your consent. However, you will
not be able to use our Services during this time, otherwise
we will need to process your data again.
Right to data portability
You can ask us to transmit your personal data in a
machine-readable format to you or to another data
controller. However, please note that this right only applies
to personal data that we process under a contract or with
your consent.
Right to object
You have the right, for reasons arising from your
particular situation, to object at any time to any
processing of your personal data, which is processed
on the basis of our legitimate interests. If you object,
we will no longer process your personal data unless
we can prove compelling grounds for the processing
that outweigh your interests, rights and freedoms or
the processing serves to assert, exercise, or defend
against legal claims.
Right of complaint
You can raise a complaint about our processing with the
data protection authority in the EU Member State of your
habitual residence, place of work, or the place where you
think a violation of the GDPR has occurred. In the case of
cross-border data processing, you can also lodge a
complaint with our lead supervisory authority in Berlin,
Germany.
Right not to be subject to adecision based solely onautomated processing
You have the right to object to a fully automated decision (i.e. without any human intervention in the decision-making process) that has legal effects or significantly affects you.
If you would like to exercise your legal rights under the GDPR, please contact us under
taops@deliveryhero.com.